Frequently Asked Questions

Your stay with us

From 3pm! But if you get here early, we’ll see what we can do to get you in as soon as possible.

11am. Want to sleep longer?

Payment for later check-out:

  • until 2 p.m. – €20
  • until 4 p.m. – €30
  • until 5 p.m. – €40
  • until 9 p.m. – €50

(subject to availability).

Book an airport shuttle service or main train station shuttle service online with us! You can do it directly on our sister hotel’s website – www.empirent.cz/taxi-transport

It is depends on your reservation. Most of the reservations are without breakfast. But if you choose the reservation with breakfast, in this case your breakfast will be included. Breakfast is served from Monday to Friday from 8:30 till 11:00 and on weekend from 9:00 till 11:00 in the restaurant Mondieu, which is located on the ground floor of the residence. But you shouldn’t be worry if your breakfast is not included, you can come to the restaurant Mondieu and choose something from the menu. They have a large selection of dishes and drinks.

Yes! The Old Royal Post is Pet-friendly! Just let us know during check-in! Cost per pet is 50 Euro per stay!

We don’t have our own parking, sorry, but you can find on-street paying parking and in some white-line parking areas, parking is free on the weekend.

Yes we take a small deposit, 50 euros.

Of course we can! Let us know in advance and our reception or reservations department will be happy to add it.

All pre-paid bookings are non-refundable. We’re really sorry but if you cancel a booking, don’t turn up for your booking or the hotel denies check-in to a person not accompanied by you we will not be able to refund your monies.

Reservations made with a corporate account must be guaranteed with a credit or debit card at time of booking. Once confirmed your reservation may be cancelled as per your company agreement. Cancellation after your company agreement or failing to arrive for your stay means you will be charged for the first night of your stay.

Unfortunately right now we have only virtual reception, for this reason we cannot guatuntee for you that you can store your luggage. But if somebody from our staff on the reception, we would be pleased to store your luggage free of chargé. You should to ask about it in advance.

Subject to availability, changes to the travel dates of a pre-paid booking can be made by contacting our reservations department directly, plus a change fee and any rate difference. To change the booking, call our reservations team on +420 727 916 783 or write an email: info@oldroyalpost.com. Our team will do our best to accommodate you subject to availability.